Privacy Policy
San Diego Disc Centers: August 2026
1. Overview This Privacy Policy explains how San Diego Disc Centers ("we," "us," "our"), operated by Jeffers Chiropractic, collects, uses, and protects information when you visit sandiegodisccenters.com or submit information through our website.
2. Information We Collect
General site information: When you visit our site, we automatically collect standard analytics information, including pages viewed, general location (city/region level), device type, and how you arrived at our site (for example, from a search engine or a referral link).
Information you provide through our candidacy form: If you choose to fill out our online form to learn whether you may be a candidate for spinal decompression, we collect the information you provide, which may include your name, phone number, email address, pain level and location, how long you've experienced pain, current medications and treatments, prior imaging or procedures, insurance status, and preferred office location.
3. How Your Form Submission Is Collected and Protected Our candidacy form is hosted through Jotform's HIPAA-compliant platform. Because the form asks about your health and symptoms, we treat this information as protected health information (PHI). Jotform encrypts this information and processes it under a Business Associate Agreement (BAA), a formal agreement required under HIPAA when a third-party service handles health information on our behalf. Your form submission is not processed through our general website hosting.
4. How We Use Your Information We use the information you provide to: Determine whether you may be a candidate for our services Contact you to discuss scheduling and next steps Improve our website and understand how visitors use it (using de-identified analytics data only, not your health information) We do not sell your information, and we do not use your health information for marketing purposes.
5. Website Analytics and Tracking We use Google Analytics to understand how visitors use our site, including which pages are viewed and whether visitors call our office or submit our form. This tracking does not include the content of your form submission, it tracks that an action occurred (for example, "phone number clicked" or "form submitted"), not what you entered. Google Analytics may use cookies to collect this information. You can control cookies through your browser settings.
6. Third Parties Who May Process Your Information
Jotform: processes and stores your candidacy form submission under a HIPAA-compliant Business Associate Agreement
Google Analytics: processes general website usage data
Squarespace: hosts our website, we do not share your information with Disc Centers of America (DCOA) or any other third-party organization.
7. Your Rights If you are a California resident, you have rights under California law regarding your personal information, including the right to know what information we've collected, request its deletion, and opt out of the sale of personal information (we do not sell personal information). To exercise these rights, contact us via email.
8. How Long We Retain Your Information We retain form submissions and patient records for 7 years, consistent with California's requirements for medical record retention.
9. Children's Privacy Our website and candidacy form are not directed at children, and we do not knowingly collect information from anyone under 18 through this form.
10. Changes to This Policy We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent update.
11. Contact Us If you have questions about this Privacy Policy or how your information is handled, contact us at via email or by calling 858-452-7770.